FAQ

About the brow gel

What does SMOOTH Clear Brow Gel do?
It shapes and sets your brows so they stay where you put them. Brush them softly into place for an everyday groomed look, or sweep them up for a fuller, brushed-up finish.

Will it work on my brow colour?
Yes. The gel dries clear, so it works on every brow colour, from blonde to black.

How do I use it?
Brush through your brows in upward strokes, then shape and set. Build up with a second layer for more hold.

Can I use it with brow pencil or powder?
Yes. Fill in your brows first, then brush the gel through to set everything in place.

What's in it?
Aqua (Water), Ceteareth-30, Glycerin, Ricinus Communis (Castor) Seed Oil, PVP, Sorbitol, Propanediol, Phenoxyethanol, Propylene Glycol, Tocopheryl Acetate, Panthenol, Ethylhexylglycerin, Citric Acid.

I have sensitive skin. Can I use it?
Check the ingredient list first, and do a patch test before your first use. If irritation occurs, stop using it. Avoid direct contact with the eyes.

Orders and shipping

When will my pre-order ship?
Pre-orders ship from mid-October. We'll email you a tracking number as soon as your order is on its way. If the date changes, we'll let you know.

Where do you ship?
Within New Zealand only, for now.

How much is shipping?
Standard tracked shipping is $6.95. Orders of $60 or more ship free.

How long does delivery take?
We dispatch within 2 business days. Most orders arrive 2 to 5 business days after that. Rural addresses and the South Island can take a little longer.

Returns

What if my order arrives damaged or faulty?
Email hello@sixtyfourcollective.com with your order number and a photo. We'll send a replacement or give you a full refund, including shipping.

Can I return it if I change my mind?
For hygiene reasons, only unopened products still sealed in their original packaging, within 14 days of delivery. See our Refund Policy for details.

Still have a question?

Email hello@sixtyfourcollective.com. We reply within 2 business days.