Shipping policy
Shipping policy
Where we ship. We currently ship within New Zealand only.
Shipping costs. Standard tracked shipping is $6.95. Orders of $60 or more ship free.
Dispatch and delivery. We pack and dispatch orders within 2 business days (Monday to Friday, excluding public holidays). Most orders arrive within 2 to 5 business days after dispatch. Rural addresses and the South Island can take a little longer. You'll get an email with your tracking number as soon as your order is on its way.
Delivery address. Please check your address carefully at checkout. If a parcel comes back to us because of an incorrect address, we'll contact you to arrange resending, and the extra shipping will be at your cost.
Lost or delayed parcels. If your tracking hasn't updated for 5 business days, or your parcel shows as delivered but hasn't arrived, email hello@sixtyfourcollective.com. We'll follow it up with the courier and make it right.