Terms of service

About us. This website is operated by Sixtyfour Collective Limited (company number 9445683), a New Zealand company. By using this site or placing an order, you agree to these terms.

Orders and pricing. All prices are in New Zealand dollars (NZD). If we make a pricing error, we'll contact you before processing your order, and you can go ahead at the correct price or cancel for a full refund. An order is confirmed once payment is received. If a product becomes unavailable, we'll cancel that part of your order and refund you in full.

Pre-orders. Pre-order products show an expected dispatch date on the product page. We'll let you know by email if that date changes, and you can cancel for a full refund at any time before your order ships.

Using our products. Our products are for external cosmetic use only. Check the ingredient list before use, and do a patch test before first use. If irritation occurs, stop using the product. Keep out of reach of children and avoid direct contact with the eyes.

Returns and refunds. See our Refund Policy. Your rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 are not affected by these terms.

Intellectual property. All content on this site, including the SMOOTH name, logos, images and text, belongs to Sixtyfour Collective Limited and can't be used without our written permission.

Liability. To the extent permitted by law, our liability for any claim relating to a product is limited to the price you paid for it. Nothing in these terms limits your rights under New Zealand consumer law.

Privacy. See our Privacy Policy for how we handle your personal information.

Governing law. These terms are governed by New Zealand law.

Contact. Email hello@sixtyfourcollective.com.